Milestone XProtect Enterprise 2014 - Manual (Page 30)

Milestone XProtect ® Enterprise
2014
Administrator's Manual
www.milestonesys.com 30 Install and upgrade
When a new version of your VMS software is available, a message in the yellow notification bar
informs you that you can update the software. Milestone recommends that you always install the latest
version of your surveillance software to ensure that your software is running as smoothly as possible.
Upgrading from one product version to another product version
About upgrading from one product version to another product version
You can upgrade your entire system configuration from one product version to another, for example
from XProtect Enterprise 2013 to XProtect Enterprise 2014 fairly fast and easily. Install the new
product on top of the old version without any need to install the previous version.
When you install the new version of your system, it inherits the configuration from the previously
installed version/product.Milestone recommends that you make regular backups of your server
configuration as a disaster recovery measure. You should also do this when you upgrade your server.
While it is rare that you lose your configuration (cameras, schedules, views and more), it can happen
under unfortunate circumstances. Fortunately, it takes only a minute to back up your existing
configuration.
If you use XProtect Enterprise 6.5, you must upgrade to XProtect Enterprise 7.0 or newer before you
can upgrade to the current version. You must also perform a manual backup of your system
configuration before you can upgrade your system.
Note that you do not need to manually remove the old version of your system before you install the
new version. The old version is removed when you install the new version. However, you must remove
XProtect Basis+ versions earlier than 6.0 manually before installing the new version.
The following describes backing up XProtect Enterprise 6.5 or earlier. If you need information about
how to back up configuration for XProtect Enterprise 7.0 or newer, see Back up system configuration
(on page 195).
1. Create a folder called Backup on a network drive, or on removable media.
2. On the system server, open My Computer, and navigate to the system's installation folder.
3. Copy the following files and folders into your Backup folder:
o All configuration (.ini) files
o All scheduling (.sch) files
o The file users.txt (only present in a few installations)
o Folders with a name ending with ...ViewGroup and all their content
Note that some of the files/folders may not exist if upgrading from old software versions.
If you installed your system as a custom version to a non-default file-path, make a backup of your
existing configuration and restore it to a new installation folder called [relevant folder]\Milestone
Surveillance. When you run the installer, select Custom installation and when you are prompted for
an installation folder, select the [relevant folder] created for restoring.