Brother HL-3170CDW - Manual (Page 172)

Troubleshooting
166
5
e
If the paper is not caught in the paper tray, open the back cover.
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the
machine to cool down before you touch the internal parts of the machine.
f Use both hands to pull out the jammed paper slowly.
g Close the back cover until it locks in the closed position.
h Put the paper tray back in the machine.