Canon imagePROGRAF iPF815 MFP M40 - Manual (Page 13)

13
Troubleshooting
Cannot Print Over Network
Phenomenon
Cannot print over a TCP/IP
network Make sure the printer's IP address is configured
correctly.
Make sure the printer's TCP/IP network settings are
configured correctly.
Make sure the computer's TCP/IP network settings
are configured correctly.
The printer's IP address is not
configured correctly.
The printer's TCP/IP network
settings are not configured
correctly.
The computer you are trying
to print from is not configured
correctly.
(→"Configuring the IP Address Using
imagePROGRAF Device Setup Utility," User Manual)
(→"Configuring the IP Address Using the Printer
Control Panel," User Manual)
(→"Configuring the Printer's TCP/IP Network
Settings," User Manual)
(→"Configuring the Printer Driver Destination," User
Manual)
(→"Configuring the Destination for TCP/IP Network,"
User Manual)
Cannot connect the printer to the
network The Ethernet cable is not
connected correctly to the printer's
Ethernet port. 1.
2.
Make sure the printer is connected to the network
with the correct Ethernet cable, and then turn the
printer on. For instructions on connecting the cable,
refer to the Setup Guide .
Make sure the Link indicator is lit.
The Link indicator is green if the printer is
connected via 100 Base-TX and orange if
connected via 10Base-T.
If the Link indicator is not lit, check the following
points.
•
•
•
•
Make sure the hub is on.
Make sure the end of the Ethernet cable is
connected correctly.
Make sure there is no problem with the Ethernet
cable.
Check the communication mode with the hub.
Insert the Ethernet cable until it clicks and locks in
place.
If there is any problem, replace the Ethernet
cable.
Although the printer normally detects the hub
communication mode and transmission rate
automatically (in auto negotiation mode),
sometimes the hub settings cannot be detected.
In this case, configure the connection method
manually, specifying the communication mode in
use.
Cause Corrective Action
(→"Configuring the Communication Mode
Manually," User Manual)