Canon PowerShot ELPH 340 HS - Manual (Page 137)

137
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode / Hybrid
Auto Mode
Other Shooting
Modes
P Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode / Hybrid
Auto Mode
Other Shooting
Modes
P Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Troubleshooting
If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
• Confirm that the battery pack is charged ( = 10 ).
• Confirm that the battery pack is inserted facing the correct way ( = 11 ).
• Confirm that the memory card/battery cover is fully closed ( = 11 ).
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
• Battery performance decreases at low temperatures. Try warming the battery pack a
little by putting it in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
• If these measures do not help and the battery pack still runs out of power soon after
charging, it has reached the end of its life. Purchase a new battery pack.
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery pack a few times.
The lens is not retracted.
• Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again ( = 11 ).
The battery pack is swollen.
• Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from fitting in the camera, contact a Canon
Customer Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV ( = 123 ).
Shooting
Cannot shoot.
• In Playback mode ( = 64 ), press the shutter button halfway ( = 20 ).
Strange display on the screen under low light ( = 20 ).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
• The screen may flicker and horizontal banding may appear under fluorescent or LED
lighting.
No date stamp is added to images.
• Configure the [Date Stamp ] setting ( = 34 ). Note that date stamps are not
added to images automatically, merely because you have configured the [Date/Time]
setting ( = 12 ).
• Date stamps are not added in shooting modes ( = 150 ) in which this setting cannot
be configured ( = 34 ).
[h] flashes on the screen when the shutter button is pressed, and
shooting is not possible ( = 29 ).
[ ] is displayed when the shutter button is pressed halfway ( = 29 ).
• Set [IS Mode] to [Continuous] ( = 63 ).
• Set the flash mode to [ h] ( = 61 ).
• Increase the ISO speed ( = 54 ).
• Mount the camera on a tripod or take other measures to keep it still. In this case, you
should set [IS Mode] to [Off] ( = 63 ).
Shots are out of focus.
• Press the shutter button halfway to focus on subjects before pressing it all the way
down to shoot ( = 20 ).
• Make sure subjects are within focusing range ( = 155 ).
• Set [AF-assist Beam] to [On] ( = 38 ).
• Confirm that unneeded functions such as macro are deactivated.
• Try shooting with focus lock or AF lock ( = 59 , 61 ).