AT&T CL4939 - Manual (Page 64)

58
Appendix
The announcement
message is not clear. When recording the announcement, make sure you
speak in a normal tone of voice about nine inches
from the telephone base.
Make sure there is no background noise (television,
music, traffic, etc.) when recording. •
•
The messages on the
answering system are
incomplete. If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after
three minutes.
If the caller pauses for more than seven seconds,
the system stops recording and disconnects the call.
If memory is full while recording a message, the
answering system announces, “Memory is full“
and then hangs up. You need to delete some old
messages in order to make room for new messages.
If the caller enters your priority code, the answering
system stops recording and announces, “Please wait
a moment.“ (See
Priority call on page 50.)
If the caller’s voice is very soft, the system may stop
recording and disconnect the call.
•
•
•
•
•
The messages are
very difficult to hear. Slide the VOL switch to increase the speaker
volume.
•
The answering
system does not
respond to remote
commands. Make sure you are using the correct remote access
code (see
Feature summary on page 16).
Make sure you are calling from a touch-tone
telephone. When dialing a number, you should hear
tones. If you hear clicks, then it is not a touch-tone
telephone and cannot activate the answering system.
The answering system might not detect the remote
access code when your announcement is playing.
Wait until the announcement is over before entering
the code.
There might be interference on the telephone line you
are using. Press the dial pad keys firmly when dialing.
•
•
•
•
Troubleshooting