Fixed features, Hold, Transfer – AT&T 1030 User Manual

Page 11: Hold transfer

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Fixed Features

Fixed features are the features assigned to the permanently
labeled buttons on your voice terminal.

HOLD

To put a call on hold:

Hold

Pause

Touch Hold.

When you put a call on hold, the green light next to the call’s
line button flashes rapidly. If someone else puts a call on hold
from another voice terminal, the green light flashes slowly next
to the call’s line button on your voice terminal.

To take a call off hold:

Lift your handset.
Touch the held call’s button.

555-1234

When you leave a call on hold for more than a minute, your voice
terminal rings to remind you the call is still on hold.

TRANSFER

To transfer an outside call from your voice terminal to another
person in your

MERLIN

system or to a Group Call Distribution

group (see “Group Call Distribution,” page 30):

Touch Transfer.
Dial the intercom number for the person or dial the Group
Call Distribution code.
Hang up.

Transfer

+

+

intercom

number

10

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