HP Smart Update Manager (User Guide) - Manual (Page 4)

Scheduling updates................................................................................................................32
Generating and viewing reports...............................................................................................32
Generating a Report..........................................................................................................32
Viewing a report................................................................................................................33
3 Using scripts to deploy updates..................................................................34
Command-line interface...........................................................................................................34
Command-line syntax.........................................................................................................34
Using Linux root credentials............................................................................................34
Prerequisites for using Linux root credentials.................................................................35
Switch update commands...............................................................................................35
Command-line arguments...................................................................................................36
Component configuration for Windows components only........................................................44
Command-line examples.....................................................................................................44
Return codes.....................................................................................................................46
Windows smart-component return codes...............................................................................46
Linux smart-component return codes.....................................................................................46
Linux RPM return codes.......................................................................................................47
VMware ESXi smart-component return codes.........................................................................47
Input files...............................................................................................................................48
Input file format and rules....................................................................................................48
File encoding....................................................................................................................49
Error reporting...................................................................................................................49
Input file parameters...........................................................................................................50
Reports..................................................................................................................................60
Downloading HP SUM and components from the SDR.................................................................61
4 Advanced topics......................................................................................62
Configuring IPv6 networks.......................................................................................................62
Configuring IPv6 for Windows Server 2003..........................................................................62
Configuring IPv6 for Windows Server 2008..........................................................................63
Configuring IPv6 for Linux...................................................................................................63
Network ports used by HP SUM...............................................................................................64
5 Troubleshooting........................................................................................66
Installation issues....................................................................................................................66
Components do not appear on the Select Items to Install screen or do not deploy from the silent
console mode....................................................................................................................66
Collecting trace directories.............................................................................................66
The Update returned an error message appears.....................................................................68
Installation failed when installing Linux RPMs.........................................................................68
Discovery and connection issues...............................................................................................68
The connection error or Discovery Failed message appears.....................................................68
Troubleshooting connection errors....................................................................................68
HP SUM stalls during discovery...........................................................................................69
The Unable to Access Host message appears........................................................................69
Configuring firewall settings............................................................................................69
A Microsoft Windows Security Alert appears.........................................................................69
Configuring Windows firewall settings.............................................................................69
HP SUM fails on Windows hosts due to McAfee firewalls........................................................70
IPv6 network issues.................................................................................................................72
Troubleshooting HP SUM in IPv6 Windows Server 2003 environment.......................................72
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment.......................................73
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments.................73
Operation issues....................................................................................................................74
HP SUM stalls during boot..................................................................................................74
4 Contents