HP XP P9500 Storage - Manual (Page 167)

Causes and Solutions Problems
Causes:
• Zero data in the THP V-VOL cannot be discarded from Remote Web
Console because the THP V-VOL does not meet conditions for
releasing pages in a THP V-VOL.
Solutions:
•
Make sure that the THP V-VOL meets the conditions described in
“Releasing pages in a V-VOL” (page 118) .
Cannot discard zero data in a THP V-VOL.
Causes:
• Pages of the THP V-VOL are not released because the process of
discarding zero data was interrupted.
Solutions:
•
Make sure that the THP V-VOL meets the conditions described in
“Releasing pages in a V-VOL” (page 118) .
The THP V-VOL cannot be released though
zero data in the THP V-VOL is discarded.
Causes: Cannot release the Protection attribute of the
THP V-VOLs.
•
The pool is full.
•
The pool-VOL is blocked.
• The pool-VOL that is an external volume is blocked.
Solutions:
•
Add pool-VOLs to the pool to increase the free space in the pool.
See
“Increasing pool capacity” (page 111) .
•
Contact HP Technical Support to restore the pool-VOL.
•
If the blocked pool-VOL is an external volume, verify the status of the
path blockade and the external storage system.
•
After performing above solutions, release the Protection attribute of
the THP V-VOLs using the Data Retention window of Remote Web
Console (if the Data Retention is installed). For information about
Data Retention, see HP P9000 Provisioning for Open Systems User
Guide.
Causes:
• Pool usage level exceeds the threshold.
Solutions:
•
Add pool-VOLs to the pool to increase the free space in the pool.
See
“Increasing pool capacity” (page 111) .
SIM code such as 620XXX, 621XXX, 622XXX,
625000 or 626XXX was issued.
If you are unable to solve a problem using the above suggestions, or if you encounter a problem
not listed, please contact HP Technical Support.
If an error occurs during the operations, the error code and error message appear in the error
message dialog box. For more information about error messages, see HP P9000 Remote Web
Console Messages.
Troubleshooting Data Retention
Error Detail window
If an error occurs with Data Retention, the Error Detail dialog box appears. Errors related to Remote
Web Console do not appear in the Error Detail window. For general errors and their solutions,
see the HP P9000 Remote Web Console User Guide.
Troubleshooting Data Retention 167