HP 3PAR Application Software Suite for Microsoft Exchange - Manual (Page 150)

In Recovery Manager for Exchange/ Recovery Manager for SQL server coexistance setup, if SQL
is in a workgroup and managed by Recovery Manager for Exchange/ Recovery Manager for SQL
backup server present in the domain then Symantec NetBackup one click backup fails.
Suggestion:
Symantec NetBackup must be installed using custom installation option and registration of the
Symantec Netbackup service during the time of installation must be done explicitly using work
group privilege.
Problem:
You might encounter the following error in HP 3PAR Recovery Manager Software for Exchange
CLI or GUI output or in the log files.
Suggestion:
Use the provcfg.exe utility provided with HP 3PAR VSS Provider to recreate an expired, an
invalid, or a new certificate.
Problem:
If you have configured StoreServ during HP 3PAR VSS Provider installation or using HP 3PAR VSS
Provider provcfg utility, and later changed the TPDCERTDIR environmental variable or moved
certificate from one location to another location, then you might encounter following error:
Suggestion:
Use the provcfg.exe utility provided with HP 3PAR VSS Provider to recreate an expired, an
invalid, or a new certificate.
Problem:
If the certificate is not saved using the provcfg command provided by HP 3PAR VSS Provider,
but by using some other command (for example, using HP 3PAR CLI command), then HP 3PAR
Recovery Manager Software for Exchange is dependent on the %USERPROFILE% or the
TPDCERTDIR
environment variables. If a user modifies these two variables to an invalid value,
then HP 3PAR Recovery Manager Software for Exchange does not work for that HP 3PAR CLI user.
Suggestion:
Use the provcfg.exe utility provided with HP 3PAR VSS Provider to recreate an expired, an
invalid, or a new certificate.
150 Troubleshooting