HP 3PAR Application Software Suite for Microsoft Exchange User Manual

Page 162

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Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

A mounted virtual copy could not be removed.

Unmount the virtual copy before deleting it.

RME5147: ERROR: Cannot
remove a mounted virtual copy.
Please unmount it and try again.

5147

The Exchange server cannot determine which specific mailbox
databases/storage groups to set up as the current range is too wide.

Unregister all mailbox databases/storage groups and then register
only the desired databases one by one.

RME5148: ERROR: The
Exchange server is set to include
all Mailbox Databases. Please
remove this umbrella to register
individual Mailbox Databases.

5148

HP 3PAR VSS Provider does not appear to be installed.

Verify the proper HP 3PAR VSS Provider Software installation using
Add/Remove Programs or run the vssadmin list providers
command to verify the installation.

RME5151: ERROR: The HP
3PAR VSS Provider does not
appear to be installed. You
cannot create a Virtual Copy
without the provider. Please

5151

Check the HP 3PAR VSS
provider installation.

The maximum number of virtual copies has been exceeded.

Check the policy setting for the particular mailbox database/storage
group. If the option for retaining the oldest virtual copy is set,
subsequent virtual copy creation will not be allowed after it reaches
the maximum limit.

RME5152: ERROR: Creating this
Virtual Copy will exceed the
maximum number of Virtual
Copies allowed by the Policy.
Maximum number of Virtual
Copies is set to '<Max. VC
count in Policy>'.

5152

The mailbox database/storage group name is missing from the HpRmCli
Exch

command syntax.

The mailbox database/storage group name must be included in the
CLI command parameters.

RME5154: ERROR: Missing
Mailbox Database name.

5154

The NetBackup restore has failed.

Check the application event log and NetBackup logs on the
NetBackup server.

RME5155: ERROR: NetBackup
restore process has failed.

5155

The installation location for HP 3PAR Recovery Manager for Exchange
could not be retrieved from the registry.

RME5156: ERROR: Could not
retrieve the Recovery Manager
for Exchange install location

5156

Check that you have access to the registry location for the Recovery
Manager application and ensure that the registry value for the
repository location exists.

from the registry. Check the
Recovery Manager for
Exchange installation.

To locate the registry key, open the Windows Registry using
regedit

. Check for the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\RM_Exchange

The registry key for Recovery Manager for Exchange could not be
opened.

RME5157: ERROR: Could not
open the Recovery Manager for
Exchange registry key. Check

5157

Check that you have access to the registry location for the Recovery
Manager application and ensure the registry value for the repository
location exists.

the HP 3PAR Recovery Manager
for Exchange installation.

To locate the registry key, open Windows Registry using regedit.
Check for the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\RM_Exchange

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Event Messages

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