HP Designjet 2500.3500cp Printer series - Manual (Page 223)

Troubleshooting
Where to Find Help in Solving Problems
11-3
Where to Find Help in Solving Problems
n To find the meaning of front-panel messages, see chapter 12, Front-Panel
Messages.
n If you know the problem is related to a certain task, first check the relevant
section in this manual, for step-by-step procedures. Use this manual’s index or
table of contents to find the section. For example, if you are having difficulty
with page formatting, refer to chapter 5, Controlling the Page Format.
n If the problem is related to the quality of your printed images, refer first to the
section: Solving Image-Quality Problems 11-5
n Refer to the appropriate topic in this chapter:
– Solving Media-Handling Problems
– Solving Ink System Problems
– Clearing a Media Jam
– Solving Communication Problems
– Solving Problems with Image Position or Content
– Solving Color Accuracy problems
– Solving Front-Panel Problems
– Solving Miscellaneous Problems.
n If the problem could be related to your software driver, and you are using an HP
driver, refer to the driver’s troubleshooting documentation and the on-line help
in your application software.
n If the problem has no obvious cause, refer to “Finding the Source of Your
Problem” on the next page.
n If you still cannot solve the problem, see page 11-56, Getting Help.