HP LaserJet Pro 500 Color MFP M570 - Manual (Page 185)

Clear jams in Tray 1
1. If jammed paper is visible in Tray 1, clear the jam
by gently pulling the paper straight out.
2. If you cannot remove the paper, or if no jammed
paper is visible in Tray 1, close Tray 1 and open
the right door.
3. If paper is visible inside the right door, gently pull
the trailing edge to remove it.
ENWW Clear jams 171