Check the fit-to-page setting – HP LaserJet Pro 500 Color MFP M570 User Manual
Page 210
Clean the pickup rollers and separation pad in the document feeder
If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds,
clean the document-feeder rollers and separation pad.
1.
Open the document-feeder cover.
2.
Use a moist, lint-free cloth to wipe both pickup
rollers and the separation pad to remove dirt.
CAUTION:
Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these
can damage the product. Do not place liquids
directly on the glass or platen. They might seep
and damage the product.
3.
Close the document-feeder cover.
Check the fit-to-page setting
If the product printed a fax job off the page, turn on the fit-to-page feature from the product control panel.
NOTE:
Make sure that the default paper size setting matches the size of the paper in the tray.
196 Chapter 9 Solve problems
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