HP XP P9500 Storage - Manual (Page 78)

Corrective action Description Path status
Repair the path relay equipment, then restore the path
*
. The path relay equipment
does not work.
Replace the broken cable, then restore the path
*
. The connection cable is
physically broken.
Restore the path
*
. A program error is detected. Program Error
Restore the path
*
. This path was not established. <blank>
* To restore a path, delete and then add the path again. It may be necessary to delete and then add the RCU again.
To delete the RCU or path, see “Deleting Continuous Access Synchronous” (page 72) or “Deleting logical paths”
(page 69) . To re-register, see “Configuring storage systems, defining logical paths” (page 48) . If you cannot restore
the path after performing these operations, contact HP for assistance.
Suspended pairs problems
The following table provides a list of suspended pair types.
Corrective action Description Applies to Pair status/type
Clear the error condition at the secondary system
or S-VOL, then resynchronize the pair from the
primary system. The primary system detected an
error condition at the secondary
system, which caused the primary P-VOL PSUE (pair
suspended-error)
/ by RCU
If you need to access the S-VOL to clear the error
conditions, release the pair from the secondary
system to suspend the pair. The
S-VOL suspend type is S-VOL
Failure.
system. After you clear the error conditions from
S-VOL, restart the pair.
The primary system detected an
error during communication with P-VOL PSUE / S-VOL
Failure • Check the path status on the RCU Status dialog
box. If errors occurred on the path, clear the
error conditions.
the secondary system, or detected
an I/O error during update copy.
•
Clear any error conditions at the remote system
or S-VOL, then resynchronize the pair from the
primary system.
In this case, the suspend type for
the S-VOL is usually S-VOL Failure.
•
If you need to access the S-VOL to clear the
error conditions, release the pair from the
secondary system. After you clear the error
conditions, recreate the pair.
Resynchronize the pair from the primary system.
An entire initial copy operation will be performed
in response to the pairresync request. The primary system could not find
valid control information in its
nonvolatile memory during the P-VOL,
S-VOL PSUE (pair
suspended-error)/
MCU IMPL
IMPL procedure. This error occurs
only if the system is without power
for more than 48 hours (for
example, power failure or fully
discharged batteries).
Release the pair from the primary system. Clear
all error conditions on the primary system, P-VOL,
secondary system, and S-VOL. Recreate the pair. The primary system suspended this
pair during the initial copy
operation. The data on the S-VOL P-VOL,
S-VOL PSUE / Initial
Copy Failed
is not identical to the data on the
P-VOL.
Troubleshooting using RAID Manager
When an error occurs in pair operations using RAID Manager, you can identify the cause of the
error by referring to the RAID Manager operation log file. This file is stored in the following directory
by default:
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
78 Troubleshooting