Useful log files, Log files on toptools server, Log files on unicenter server – HP TopTools User Manual

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HP Toptools for Unicenter

User Guide


Next, verify that nodes are being transmitted to the Toptools server. Launch the “Reclassify HP Devices” action
from the Windows Unicenter menu. Press “start”. All the nodes in the Unicenter database should get retransferred
to the HP Toptools Server. Launch a web browser after this completes and try the URL
“http://<toptools_server>/hptt”. From the HP Toptools Devices window, select the “All Devices” category and look
at the bottom left corner of the screen to see how many devices are in the Toptools database. Compare this to the
number in the Unicenter database. Furthermore, look at the number of Servers or Desktops and compare this from
system to system. This can indicate whether or not the transfer was successful. If this is failing, verify that the
Toptools server is working in stand-alone mode. Refer to the documentation that accompanies the Toptools server
for more details.

Try selecting an HP device and launching a Toptools menu action. The browser should be launched with the
appropriate URL. Select a second HP device and then launch another Toptools menu action. The existing instance
of IE should be reused for this new URL.

8.4 Useful Log Files


HP Toptools for Unicenter creates log files on both the Toptools server and the Unicenter console.

8.4.1 Log Files on toptools Server


The Toptools Server Bridge component can create a log file called ttbrg.log in c:\winnt\system32 if certain registry
settings are modified. By default, logging is turned off. To activate logging, edit the key.

HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\TTBridge\DEBUGLEVEL

Table 8-1. Toptools Server Bridge Logging Levels

DEBUGLEVEL

Description of Logging

0 No

logging

15 Full

logging


Note that if an error occurs, the Toptools Server Bridge appends error messages into a file called ttbrgerr.log
regardless of the registry settings.

To enable Toptools server logging:

1. Run the program regedit.exe in the WINNT directory.
2. Use the explorer on the left-hand side of the program to open the folder

[My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett Packard\HP Toptools\Toptools Server].

3. When you open the “Top Tools Server” folder you will see a list of registry names with their corresponding

data values on the right hand side of the program. In the list of registry names you will see
Log Node Transfer” registry name.
This registry variable can be set to either “yes” or “no.”

4. To enable logging of the node transfer process, right click the “Log Node Transfer” registry name. A popup

menu will appear on the screen.

5. Chose the “modify” menu item of the popup menu. This action will bring up a dialog box that has a “Value

name:” text field and a “Value data:” text field.

6. Type

yes” in the “Value data:” field and press the OK button to enable logging.

7. Exit from the regedit.exe program by clicking the close button.

To turn off logging, follow the same instructions as above but type “no” in the “Value Data” field.

8.4.2 Log Files on Unicenter Server


If you want to enable logging for a bridge component, set the "Data" value for the component to 15. To disable
logging for a component set its “Data” value to zero.

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