HP Officejet 7410 All-in-One Printer - Manual (Page 181)

6 Launch Reinstall.
7 Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP all-in-one.
To uninstall from a Macintosh computer
1 Disconnect the HP all-in-one from your Macintosh.
2 Double-click the Applications: HP All-in-One Software folder.
3 Double-click HP Uninstaller.
Follow the onscreen instructions.
4 After the software is uninstalled, disconnect your HP all-in-one, and then restart
your computer.
Note It is important that you disconnect your HP all-in-one before restarting your
computer. Do not connect the HP all-in-one to your computer until after you
have reinstalled the software.
5 To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s
CD-ROM drive.
6 On the desktop, open the CD-ROM and then double-click HP all-in-one installer.
7 Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP all-in-one.
Fax setup troubleshooting
This section contains fax setup troubleshooting information for the HP all-in-one. If your
HP all-in-one is not set up properly for faxing, you might experience problems when
sending faxes, receiving faxes, or both.
Tip This section contains only setup-related troubleshooting. For additional fax
troubleshooting topics, such as problems with your printouts or slow fax reception,
see the onscreen Troubleshooting Help that came with your HP Image Zone
software.
If you are having faxing problems, you can print a fax test report to check the status of
your HP all-in-one. The test will fail if your HP all-in-one is not set up properly for faxing.
Perform this test after you have completed setting up your HP all-in-one for faxing.
To test your fax setup
1 Press Setup .
2 Press 6 , and then press 5 .
This displays the Tools menu and then selects Run Fax Test .
The HP all-in-one displays the status of the test on the color graphics display and
prints a report.
3 Review the report.
–
If the test passes and you are still having problems faxing, check the fax
settings listed in the report to verify the settings are correct. A blank or
incorrect fax setting can cause faxing problems.
– If the test fails, review the report for information on how to fix any problems
found. For more information, you can also see the next section,
The fax test
failed .
4 Press OK to return to the Setup Menu .
Chapter 16
178 HP Officejet 7300/7400 series all-in-one
Troubleshooting
information