Print cartridge troubleshooting, Hp instant share troubleshooting, General errors – HP Officejet 7410 All-in-One Printer User Manual

Page 201

Advertising
background image

Figure 10

4

Close the cover of the automatic document feeder.

5

If you removed the document feeder tray, reattach it.

Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the
print cartridges. Try the following:
1

Remove and reinsert the print cartridges and verify that they are fully inserted and
locked in place.

2

If the problem persists, print a self-test report to determine if there is a problem with
the print cartridges.
This report provides useful information about your print cartridges, including status
information.

3

If the self-test report shows a problem, clean the print cartridges.

4

If the problem persists, clean the copper-colored contacts of the print cartridges.

5

If you are still experiencing problems with printing, determine which print cartridge
is experiencing the problem and replace it.

For more information on these topics, see

Maintain your HP all-in-one

.

HP Instant Share troubleshooting

Error messages discussed in this section appear on your HP all-in-one color graphics
display. Basic HP Instant Share troubleshooting topics are covered below. Online help
is provided for any error messages encountered on the HP Instant Share service.

General errors

Use this section to solve the following generic HP Instant Share errors.

HP Instant Share error. Refer to manual for Help.

Solution

The HP all-in-one experienced an error.
➔ Shut down and restart your HP all-in-one.

To shut down your HP all-in-one

1

Turn off the HP all-in-one by using the

On

button located on the control panel.

2

Unplug the power cord from the back of the HP all-in-one.

Chapter 16

198

HP Officejet 7300/7400 series all-in-one

Troubleshooting

information

Advertising