Colors are fading, The image is incomplete (clipped at the bottom), The image is clipped – HP Designjet T920 ePrinter series User Manual

Page 178

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background image

If you have to use such files, try to ensure that the EPS, PDF or grayscale images are already in the same

color space that you intend to use later on in Adobe InDesign or QuarkXPress. For instance, if your final goal

is to print the job in a press that follows the SWOP standard, convert the image into SWOP when you create it.

Colors are fading

If you print on instant-dry photo paper, your prints will fade rapidly. If you plan to display the prints for more

than two weeks, you should laminate them to achieve longer life.

Prints on swellable coated papers will fade much less rapidly. However, lamination will increase the life of

prints (depending on the type of lamination) with all paper types. For more information, consult your

laminate provider.

The image is incomplete (clipped at the bottom)

Did you press before all the data were received by the printer? If so, you have ended the data
transmission and will have to print the page again.

There may be a communications problem between your computer and the printer. Check your network

cable.

Check to make sure that your software settings are correct for your current page size (for example,

long-axis prints).

If you are using network software, make sure it has not timed out.

The image is clipped

Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the

printable area as understood by your software. You can often identify this kind of problem before printing by

previewing your print (see

Preview a print on page 70

).

Check the actual printable area for the paper size you have loaded.

printable area = paper size – margins

Check what your software understands to be the printable area (which it may call "printing area" or

"imageable area"). For example, some software applications assume standard printable areas that are

larger than those used in this printer.

If you have defined a custom page size with very narrow margins, the printer may impose its own

minimal margins, clipping your image slightly. You may want to consider using a larger paper size, or

borderless printing (see

Select margins options on page 68

).

If your image contains its own margins, you may be able to print it successfully by using the Clip

Contents by Margins option (see

Select margins options on page 68

).

If you are trying to print a very long image on a roll, check that your software is capable of printing an

image of that size.

You may have asked to rotate the page from portrait to landscape on a paper size that is not wide

enough.

If necessary, reduce the size of the image or document in your software application, so it fits between

the margins.

There is another possible explanation for a clipped image. Some applications, such as Adobe Photoshop,

Adobe Illustrator and CorelDRAW, use an internal 16-bit coordinate system which means that they cannot

handle an image of more than 32,768 pixels.

170 Chapter 18 Troubleshooting print-quality issues

ENWW

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