HP Designjet T920 ePrinter series - Manual (Page 193)

21 Front-panel error messages
Occasionally you may see one of the following messages appear on the front-panel display. If so, please
follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if
the recommended action does not seem to solve the problem, first try restarting the printer. If the problem
remains, contact HP Support; see Contact HP Support on page 191 .
Table 21-1 Text messages
Message Recommendation
[Color] cartridge altered Check the cartridge.
[Color] cartridge has expired Replace the cartridge. See Handling ink cartridges and printhead
on page 124 .
[Color] cartridge is low on ink Ensure that you have a new cartridge of the same color ready.
[Color] cartridge is missing Insert a cartridge of the correct color. See Handling ink cartridges
and printhead on page 124 .
[Color] cartridge is non-HP ink You are recommended to install an HP original ink system for
optimum system performance.
[Color] cartridge is out of ink Replace the cartridge. See Handling ink cartridges and printhead
on page 124 .
[Color] cartridge is very low on ink Ensure that you have a new cartridge of the same color ready.
Printhead error: not present Insert a printhead. See Handling ink cartridges and printhead
on page 124 .
Printhead error: replace Remove the non-functional printhead and insert a new printhead.
See Handling ink cartridges and printhead on page 124 .
Printhead error: reseat Remove and reinsert the same printhead, or try cleaning the
electrical connections. If necessary, insert a new printhead. See
The front-panel display recommends reseating or replacing the
printhead on page 176 .
Printhead out of warranty The printhead's warranty has ended, because of the length of
time it has been in operation, because of the volume of ink used,
or because non-HP ink has been used in the system. See the
limited warranty document.
Printhead replacement incomplete. Restart it. Restart the printhead replacement process.
Replace [color] cartridge Replace the cartridge. See Handling ink cartridges and printhead
on page 124 .
Replace incorrect [color] cartridge Replace the cartridge. Check the supported ink cartridges and see
Handling ink cartridges and printhead on page 124 .
Reseat [color] cartridge Remove and reinsert the same cartridge. See Handling ink
cartridges and printhead on page 124 .
ENWW 185