C troubleshooting, Troubleshooting examples for lmm, Example 1 – HP Integrity NonStop H-Series User Manual

Page 141: Example 2, Example 3, C. troubleshooting, Troubleshooting

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Library Media Manager Installation and User’s Guide529970-001

C- 1

C

Troubleshooting

Troubleshooting Examples for LMM

Example 1

PROBLEM:

Why does only TSILMMS0 start and the other LMM processes don't?

SOLUTION:

This could be an LMM configuration issue concerning the HOME TERM. Issue a 'RUN
CONFIG' from the subvolume that the LMM Server and/or Client is installed in. Once
the password is entered, issue a 'VIEW_CONFIG' to see if the HOME TERM is
configured. If not, configure the HOME TERM as instructed in Section 3 of this
manual. The HOME TERM can be any valid terminal. On the NonStop system, it is
recommended to use $ZHOME. On the K-series systems, it is recommended to use
the name of the system home terminal, i.e. $TRM0.#A.

Example 2

PROBLEM:

Why does TSILMMS2 crash upon startup?

SOLUTION:

If the SCSI ID of the library [should be SCSI ID 5] is not the same as the NonStop
definition then this will happen. Reconfigure the library with the correct SCSI ID
number [SCSI ID 5].

Example 3

PROBLEM:

Why does TSILMMS3 die when I start LMM?

SOLUTION:

Normally, this will happen if the ZTSSOBJ file was not downloaded as part of the LMM
install. Download the ZTSSOBJ file using the FTP function in the GUI to the proper
LMM subvolume, then restart LMM.

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