Example 7, Example 8 – HP Integrity NonStop H-Series User Manual

Page 147

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Troubleshooting

Library Media Manager Installation and User’s Guide529970-001

C- 7

Example 7

Example 7

PROBLEM:

I installed LMM version 5 and now the GUI is not showing all of the tape drives...

SOLUTION:

This may happen if you are using a 9710 or 9740 library. The problem is that most
likely the firmware of the library is below 2.00.02. For LMM, the library should have no
less than 2.00.02 on it. Check the version of firmware on the library via the control
panel on the library or by viewing the LMM GUI Main tab with a library connected
[should read at least 2XXX]. Please upgrade or let us know and we will send the
firmware to you and instructions on how to do it.

Example 8

PROBLEM:

When I choose PING from the LMM GUI, I receive a HOST NOT FOUND error...

SOLUTION:

The problem is the name you are trying to ping is not in your HOSTS file on your
workstation. It does not use a DNS. Either use an IP number or put the host in your
HOSTS file with the IP number.

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