Example 2, Example 1 – HP Integrity NonStop H-Series User Manual

Page 153

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Troubleshooting

Library Media Manager Installation and User’s Guide529970-001

C -13

Example 2

Example 2

PROBLEM:

When I run the INTFACE Utility program, I receive a run-time error...

SOLUTION:

The most common reason for this is that the INTFACE Utility program does not know
where to find the PROCFILE file in the LMM ISV location or that LMM is not started.
You have to make sure the LMM ISV location is included on the command line and that
the LMM software is running. For example:

The 2nd parameter [$SYSTEM.OUTPUT.TAPELIST] can be any valid fully qualified
filename.

The 3rd parameter [$SYSTEM.TSILMMS] is the LMM ISV location. There has to
be a file called PROCFILE in this subvolume. If there is not a PROCFILE file in
this subvolume, then LMM is not started or you have an older version of LMM,
before the INTFACE Utility program was supported.

RUN $SYSTEM.TSILMMS.INTFACE/name/ REPORT
$SYSTEM.OUTPUT.TAPELIST $SYSTEM.TSILMMS

Troubleshooting Examples for Miscellaneous
Problems

Example 1

PROBLEM:

Does the LMM software perform some type of internal checking on the system number
of the node onto which the software is running?

SOLUTION:

The LMM software is shipped with your system number hard coded into the software.
Within the configuration program, there is a place to set up an alternate system
number... [ CONFIG_ALTSYS# ] TO CONFIGURE ALTERNATE SYSTEM NUMBER.
During disaster recovery testing, this alternate system can be used for 15 days. In the
event of a true disaster, TSI would provide you with a new version of the LMM software
to run on your new primary system.

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