HP StorageWorks XP Remote Web Console Software User Manual
Page 152
Corrective action
Error
The LDEV's status cannot be determined. This occurs when the LDEV does not exist. The reason for the error
could be:
•
The LDEV was been created when the volume was mapped.
•
The LDEV in the external LU was deleted by the Volume Manager function.
If LDEV Status becomes Unknown by any reason other than above, contact you HP account support
representative.
The status appearing
in the Ex-Dev. Status
column is Normal, but
the status appearing
in the LDEV Status is
Unknown.
The following rows describe path status values displayed in the Alternate Path list and corrective actions for
each status value. See
Notes on connecting external arrays
for notes on connection settings and examples of
recovery procedures, and then take the corrective action.
The path status that
requires the action
appears in the Altern-
ate Path list on the
Path Setting window
(see
).
Status: The path status is unknown.
Corrective action: The path status cannot be identified. Contact your
HP account support representative.
Unknown
Status: The external port is blocked.
Corrective action: The external port is blocked because of the microcode
or package replacement or some other factor. Check the local array's
status. If you cannot restore the path, contact your HP account support
representative.
Blockade
Status: The external array's configuration changed. For example, the
path definition was deleted, or the external array itself was replaced
by another device.
Corrective action: The external array's port is recognized. See the
internal array's documentation, and check if the operation that changes
the mapped device's setting information has not been performed.
External device setting changed
Status: The external array's volume capacity setting changed (was
reduced).
Corrective action: Check the volume capacity of the external array's
LU. Execute the Delete LU operation, and retry the Add LU operation.
LDEV size reduced
Status: The reply from the external array was NOTREADY. The external
array's drive is spinning up, or the external array's device is being
formatted.
Corrective action: The path cannot be used to access the external array.
Check the external array's status. If you cannot restore the path, contact
your HP account support representative.
Not ready
Status: The reply from the external array was ILLEGALREQUEST. The
command cannot be executed to the external array's device. Data
protection might be set on the external array's device.
Corrective action: The external array's port is recognized. Check the
external array's setting. If you cannot restore the path, contact your
HP account support representative.
Illegal request
Troubleshooting XP External Storage
152