HP StorageWorks XP Remote Web Console Software - Manual (Page 5)

Changing the cache mode of all external LUs in an external array ................................................ 125
Changing the cache mode of an individual external LU ............................................................... 126
Stopping the use of paths to an external LU by specifying an external array's WWN (Disconnect
Paths) .................................................................................................................................... 126
Restoring paths to an external LU by specifying an external array's WWN (Check Paths) ................. 127
Changing an external array's port setting .................................................................................. 128
Stopping the use of paths to an external LU by specifying a local array's port (Disconnect Paths) ....... 129
Restoring paths to an external LU by specifying a local array's port (Check Paths) ........................... 129
Deleting external LU mappings (Delete LU) ................................................................................. 130
6 Troubleshooting NAS Blade systems that include external arrays ........... 133
Stopping and restarting external arrays ..................................................................................... 133
Stopping external arrays ................................................................................................... 134
Restarting external arrays and restoring NAS Blade systems ................................................... 135
Recovery procedures for errors in external arrays ........................................................................ 135
Errors in an external array's disk ........................................................................................ 135
Errors in a path to the external array ................................................................................... 137
Errors in all paths to the external array ................................................................................ 139
If each node uses a different external array ................................................................... 139
If both nodes use the same external array ..................................................................... 141
7 Remote command devices ............................................................... 143
Overview of remote command devices ...................................................................................... 143
Notices about remote command devices .................................................................................... 144
Mapping command devices as remote command devices ............................................................ 146
Using XP Continuous Access or XP Continuous Access Journal with remote command devices ........... 147
Using Initiator/External MIX mode ...................................................................................... 148
Restrictions on Initiator/External MIX mode .......................................................................... 149
8 Troubleshooting XP External Storage ................................................. 151
Calling HP technical support .................................................................................................... 156
9 Support and other resources ............................................................ 157
Related documentation ............................................................................................................ 157
HP technical support ............................................................................................................... 157
Subscription service ................................................................................................................ 157
HP websites ........................................................................................................................... 158
Documentation feedback ......................................................................................................... 158
A Notes on connecting external arrays ................................................ 159
Connecting Thunder 9500V subsystems ..................................................................................... 159
System parameters for connecting Thunder 9500V subsystems ................................................ 159
Relationship between serial number and array model of Hitachi Thunder 9500V subsystem ....... 160
Relationship between the WWN of the port on the Thunder 9500V subsystem and the
controller ......................................................................................................................... 161
Path status and examples of recovery procedures (Thunder 9500V subsystems) ......................... 162
Connecting TagmaStore AMS and TagmaStore WMS subsystems ................................................. 163
System parameters for connecting TagmaStore AMS and TagmaStore WMS subsystems ............ 163
Relationship between serial numbers in device list on the LU operation panel and TagmaStore
AMS and TagmaStore WMS subsystem models .................................................................... 164
Relation between the WWN of the port on the TagmaStore AMS or TagmaStore WMS subsystem
and controller .................................................................................................................. 165
XP External Storage Software User Guide 5