Colors do not line up properly, Check the print cartridges, Check the graphics placement – HP Photosmart Pro B8353 Printer User Manual

Page 108: Lines or dots are missing from text or graphics, The printer may be in ink-backup printing mode, Verify the ink levels of the print cartridges, The print cartridges may need to be cleaned, Check the print cartridge contact pads

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Colors do not line up properly

Check the print cartridges

The print cartridges are automatically aligned when a cartridge is replaced. However, you might notice
improvement in the print quality by performing the alignment procedure yourself. See

Using the print

cartridges

.

Check the graphics placement

Use the zoom or print preview feature of your software to check for gaps in the placement of graphics
on the page.

Lines or dots are missing from text or graphics

The printer may be in Ink-backup Printing Mode

The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed.
Replace the missing print cartridge with a new one (see

Inserting the print cartridges

).

Verify the ink levels of the print cartridges

One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see

Printing a diagnostics page

). For Windows, if the Toolbox is installed, you can find ink-level information

by clicking the Estimated Ink Level tab. If the print cartridge is low on ink, replace it (see

Inserting the

print cartridges

).

The print cartridges may need to be cleaned

Perform the auto-clean procedure (see

Cleaning the print cartridges

).

Check the print cartridge contact pads

The print cartridge contact pads might need cleaning. See

Using the print cartridges

.

98

Chapter 6 Troubleshooting

ENWW

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