HP Photosmart Pro B8353 Printer - Manual (Page 116)

Resolving banner printing problems
● Make sure the paper is loaded correctly
● Unfold and refold the paper when several sheets feed into the printer at once.
● Make sure the unattached edge of the banner paper stack is on top and facing the printer.
● Verify that the correct paper for banner printing is used.
Check the print settings
1. Open the printer driver (see Printing a document ).
2. On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following
settings:
● Make sure HP Banner Paper is selected as the paper type.
● Make sure the appropriate banner size is selected.
● Check the software
● Verify that the software application you are using prints banners. Not all software applications
print banners.
● If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.
106 Chapter 6 Troubleshooting ENWW