Uninstalling the printer software – HP Photosmart Pro B8353 Printer User Manual

Page 23

Advertising
background image

Uninstalling the printer software

To uninstall the software for Windows computers

If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall the
printer software.

1.

If the printer is connected directly to the computer using a USB cable, disconnect the printer.

2.

Close any running applications.

3.

From the Start menu, open the Control Panel.

4.

Double-click Add/Remove Programs.

5.

Select the printing software that you wish to remove.

6.

Click the button for adding or removing software.

7.

Follow the instructions on the screen to complete the removal of the printer software.

NOTE

If the uninstallation process fails, restart the computer and complete the steps

above to uninstall the software.

8.

(To run the scrubber utility, complete the following steps.) Disconnect the printer from the
computer.

9.

On the computer, restart Windows.

10.

Insert the Starter CD in the CD drive. If the CD menu appears, exit the CD menu.

11.

Locate the scrubber utility on the Starter CD and run the utility.

For Windows 2000 and Windows XP, use the scrub2k.exe file located in the Utils\Scrubber
\Win2k_XP folder.

12.

Double-click the scrubber.exe file.

13.

To uninstall the software for Macintosh computers

1.

If the printer is connected directly to the computer using a USB cable, disconnect the printer.

2.

Restart the computer.

NOTE

If you do not restart the computer before you uninstall the software, some files are

not removed from your computer when you run the Uninstall option.

3.

Insert the Starter CD into the CD drive.

4.

Double-click the CD icon on the desktop.

5.

Double-click the installer icon located in the Installer folder and follow the instructions on the screen.

6.

When the Main Installation dialog box appears, select Uninstall from the drop-down list located
in the upper-left part of the dialog box.

7.

Follow the instructions on the screen to remove the printer software.

ENWW

Uninstalling the printer software

13

Restart your computer, and re-install the printer driver.

Advertising