Document Outline

• Welcome
  • Special features
  • Using this guide
  • Finding other resources for the product
• Getting started
  • Understanding the printer parts and functions
    • Front view (trays, cover, and print cartridge cradle)
    • Front view (input tray)
    • Printer lights
    • Back view
  • Configuring the printer (Windows)
    • Direct connection
    • Installing printer software and sharing the printer
      • To install the software before connecting the printer
      • To connect the printer before installing the software
      • To share the printer on a locally shared network
  • Configuring the printer (Mac OS)
    • To install the software for a locally shared network or for a direct connection
    • To share the printer on a locally shared network
  • Uninstalling the printer software
  • Customizing the printer software setup program
  • Installing other software
• Using print cartridges and accessories
  • Using the print cartridges
    • Supported print cartridges
    • Inserting the print cartridges
      • To install or replace a print cartridge
    • Aligning the print cartridges
    • Cleaning the print cartridges
      • To clean the print cartridges automatically
        • For Windows
        • For Macintosh
    • Maintaining the print cartridges
      • Storing the print cartridges
    • Printing with a single print cartridge
    • Calibrating the color
  • Installing the optional automatic two-sided printing accessory (duplex unit)
• Printing and loading media
  • Selecting print media
    • Tips for selecting and using print media
    • Understanding specifications for supported media
      • Understanding supported media sizes
      • Understanding supported media types
      • Understanding supported media weights and capacities
    • Setting minimum margins
  • Loading media in the input tray
  • Using the automatic paper-type sensor
  • Changing print settings
  • Understanding smart software features
  • Printing digital photographs
    • Enhanced color printing
      • Guidelines for printing photographs
    • Understanding digital photography technologies
      • PhotoREt printing
      • 4800 x 1200 optimized dpi
      • Printing Exif Print-enhanced photographs
    • HP Photosmart Essential software
  • Printing borderless
  • Printing in grayscale
  • Printing panoramic photos
  • Printing a document
  • Printing with the front or rear manual feed slot
    • Changing the software settings
    • Loading the front manual feed slot
    • Loading the rear manual feed slot
  • Printing on various media types
  • Printing on custom-sized paper
  • Printing on envelopes
  • Printing on cards and smaller-sized media
  • Printing multiple pages on a single sheet of paper
  • Printing booklets
    • Performing manual booklet printing
    • Performing automatic booklet printing
  • Printing posters
  • Printing banners
  • Printing labels
  • Printing iron-on transfers
  • Printing on both sides (duplexing)
    • Guidelines for printing on both sides of the paper
    • Performing manual duplexing
    • Performing auto-duplexing
      • Advantages of using the duplex unit
  • Cancelling a print job
• Using the Toolbox
  • Toolbox overview
  • Printer Status tab
  • Information tab
    • HP Instant Support
    • Security and privacy
    • To gain access to HP Instant Support
    • myPrintMileage
    • How Do I...
  • Printer Services tab
  • Using the HP Printer Utility (Macintosh)
    • Viewing the HP Printer Utility panels
• Troubleshooting
  • Troubleshooting tips and resources
  • General troubleshooting tips
  • Printing a demo page
  • Printing a diagnostics page
  • Resolving printing problems
    • Printer shuts down unexpectedly
      • Check power and power connections
      • Check printer vents
    • All printer lights are blinking
      • A non-recoverable error has occurred.
    • Printer is not responding (nothing prints)
      • Check printer setup
      • Check the print cartridge initialization
      • Check the printer software installation
      • Check cable connections
      • Check printer setup for network environment
      • Check any personal firewall software installed on the computer
    • Printer does not accept a print cartridge
      • Print cartridge does not fit the printer
      • Printer does not recognize the print cartridge
      • Clean the print cartridge contacts
    • The printer is rejecting the pen
    • Printer takes a long time to print
      • Check the system configuration
      • Verify the number of software programs running on the computer
      • Check the printer software settings
      • A large file is printing
      • The printer may be in Ink-backup Printing Mode
    • Blank page printed
      • Check for empty print cartridges
      • The protective tape on the print cartridge nozzle has not been removed.
      • Check media settings
    • Something on the page is missing or incorrect
      • Check margin settings
      • The printer may be in Ink-backup Printing Mode
      • Verify the ink levels of the print cartridges
      • The print cartridges may need to be cleaned
      • Check color print settings
      • Check the print location and length of USB cable
    • Placement of the text or graphics is wrong
      • Check how the media is loaded
      • Check the media size
      • Check margin settings
      • Check the page-orientation setting
      • Check the printer location and length of USB cable
  • Poor print quality and unexpected printouts
    • Poor quality printouts
      • Check the print cartridges
      • The printer may be in Ink-backup Printing Mode
      • Verify the ink levels of the print cartridges
      • The print cartridges may need to be cleaned
      • Check the paper quality
      • Check the type of media loaded in the printer
      • Check rollers in the printer
      • Check the printer location and length of USB cable
    • Meaningless characters print
      • Check the cable connections
      • Check the document file
    • Ink is smearing
      • Check print settings
      • Check the media type
      • Check the margin settings
    • Ink is not filling the text or graphics completely
      • The printer may be in Ink-backup Printing Mode
      • Verify the ink levels of the print cartridges
      • The print cartridges may need to be cleaned
      • Check the media type
    • The print settings may need to be changed
    • Output is faded or dull colored
      • Check the print mode
      • You may not be using the best print cartridge for the project
      • Check the paper type setting
      • Check the print cartridges
    • Colors are printed as black and white
      • Check the print settings
      • The printer is printing in Ink-backup Printing Mode
    • Wrong colors are printing
      • Check the print settings
      • Check the print cartridges
    • Printout shows bleeding colors
      • Check the print settings
      • Check the print cartridges
    • Colors do not line up properly
      • Check the print cartridges
      • Check the graphics placement
    • Lines or dots are missing from text or graphics
      • The printer may be in Ink-backup Printing Mode
      • Verify the ink levels of the print cartridges
      • The print cartridges may need to be cleaned
      • Check the print cartridge contact pads
  • Resolving paper-feed problems
    • Another paper feed problem is occurring
      • Media is not supported for the printer or tray
      • Media is not picked up from input tray
      • Media is not coming out correctly
      • Pages are skewing
      • Multiple pages are being picked up
  • Troubleshooting installation issues
    • Problems printing an alignment page
    • Problems installing software
      • Verify the computer requirements
      • Verify installation preliminaries
      • Reinstall the printer software
  • Clearing jams
    • Tips for avoiding paper jams
  • Resolving photo printing problems
  • Resolving borderless printing problems
  • Resolving banner printing problems
  • Resolving automatic two-sided printing problems
  • Resolving network printing problems
• Printer lights reference
  • Understanding the printer lights
• HP supplies and accessories
  • Ordering printing supplies through the Toolbox
  • Accessories
    • Automatic two-sided printing accessory
    • USB cable
    • Network interface
  • Supplies
    • Print cartridges
    • Photo papers
    • Inkjet papers
    • Transparency films
    • Specialty papers
    • Greeting cards
    • Brochure papers
• Customer support and warranty
  • Obtaining electronic support
  • HP Instant Support
  • HP Telephone Support
    • Before you call
    • Telephone support numbers
  • Hewlett-Packard Limited Warranty Statement
• Printer specifications and Declaration of Conformity
  • Printer specifications
  • Declaration of Conformity
• Regulatory information
  • FCC statement
    • Notice to Users in Korea
  • Miscellaneous regulatory information
    • LEDs classification
    • Regulatory model number
  • Environmental product stewardship program
    • Paper Use
    • Plastics
    • Recycling program
    • HP inkjet supplies recycling program
    • Materials handling
    • Energy consumption - Energy Star
    • Energy consumption - Federal Energy Management Program
  • Disposal of Waste Equipment by Users in Private Households in the European Union
• Index