Resolving photo printing problems – HP Photosmart Pro B8353 Printer User Manual

Page 114

Advertising
background image

Resolving photo printing problems

Also see

Poor print quality and unexpected printouts

for additional troubleshooting information.

Make sure you are printing on the correct side of the media

Load media print-side down in the input tray and front manual feed slot.

Load media print-side up in the rear manual feed slot.

Check the print settings

1.

Open the printer driver (see

Printing a document

).

2.

On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following
settings:

Select the appropriate photo paper type.

Select the highest resolution option such as Best or Maximum dpi on the print quality drop-down
list.

Colors are tinted or incorrect

If colors in photographs appear tinted or incorrect, follow these steps:

1.

Calibrate the color (see

Calibrating the color

). Photo print cartridges must be installed for color

calibration.

2.

Reprint the photograph.

3.

If colors are still tinted or incorrect, try the following steps:

Windows: Open the printer driver (see

Printing a document

), click the Color tab, and then

click More color options.

Macintosh: Click File and click Print. Open the Paper Type/Quality panel and click the Color
Options
tab.

4.

Adjust the color tone sliders: If the colors are too yellow, move the color tone slider towards
Cooler. If the colors are too blue, move the color tone slider towards Warmer.

5.

Reprint the photograph.

104

Chapter 6 Troubleshooting

ENWW

Advertising