HP XP P9500 Storage - Manual (Page 78)

Path status and examples of recovery procedure
This section describes errors that require recovery operation on the external storage system side
when the path status is not normal. When the path status is not normal, see the following table to
recover the path status. If you cannot restore the path, call HP Technical Support (see
“Support
and other resources” (page 66) ).
Table 21 Path status and examples of recovery procedure (XP512/XP48 Disk Array)
Examples of recovery procedure Path status
Settings of the LU paths may have been changed by LUN Manager. Check the settings of
the LU paths. If the settings of the LU paths have been changed, change the settings back to External device setting
changed
the ones when the volume is mapped. Or use External Storage to perform the Delete LU
operation and perform the Add LU operation again.
The volume may have been set as a pair volume for data copy. Check if the volume is set
as a pair volume of Business Copy, Continuous Access Synchronous, or some other copy Illegal request or
Response error
program. If the volume is set as a pair volume, the volume may be protected because of the
pair status. When the volume is protected, change the pair status or delete the pair.
There is a problem with connection to the external storage system. The possible causes are: Cannot detect port
• The Fibre cable is not physically connected in the proper way.
•
The setting of the topology does not match between the external port and the target port.
•
If the external storage system is connected through switches, the settings for the switches
may not be appropriate.
Make sure that the Fibre cable is connected properly, and then set the Fibre Channel port
properly using LUN Manager.
The LUN security may have been set by LUN Manager. Check if the LUN security is set or
not. If the LUN security is set, remove the setting of the LUN security.
SVS200 storage system
When connecting a SVS200 storage system as the external storage system, you need to set the
port to the host group for the Windows hosts (host mode 0C: Windows, host mode 2C: Windows
Extension).
Also, the port attribute must be the target port or the RCU target port.
Path status and examples of recovery procedure
This section describes errors that require recovery operation on the external storage system side
when the path status is not normal. When the path status is not normal, see the following table to
recover the path status. If you cannot restore the path, call HP Technical Support (see
“Support
and other resources” (page 66) ).
Table 22 Path status and examples of recovery procedure (SVS200)
Examples of recovery procedure Path status
Settings of the LU paths may have been changed by LUN Management. Check the settings
of the LU paths. If the settings of the LU paths have been changed, change the settings back External device setting
changed
to the ones when the volume is mapped. Or use External Storage to perform the Delete LU
operation and perform the Add LU operation again.
The access attribute of the volume may have been changed by LUN Security XP Extension.
Check the access attribute of the volume. If the volume is protected by the access attribute,
release the protection.
The volume may have been set as a pair volume for data copy. Check if the volume is set
as a pair volume of Business Copy XP, Continuous Access XP, Continuous Access XP - Journal, Illegal request or
Response error
or some other copy program. If the volume is set as a pair volume, the volume may be
protected because of the pair status. When the volume is protected, change the pair status
or delete the pair.
78 Connecting external storage systems