Sim reporting – HP StorageWorks XP Remote Web Console Software User Manual

Page 155

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Table 76 Avoiding Abnormal Ending of the ICKDSF Commands (for Version 2) (continued)

Avoiding Method

Command

Execute the FLASHCPY QUERY or the FLASHCPY
QUERY RELATIONS

command to the T-VOL of Version

2.

When you are going to execute the FLASHCPY QUERY
or the FLASHCPY QUERY RELATIONS command on
the S-VOL of Version 2, check if a TrueCopy for
Mainframe pair or ShadowImage for Mainframe pair
is in duplex or suspend status, and then execute the
command. Use the CQUERY command of the TSO to
check the pair status

FLASHCPY QUERY

FLASHCPY ESTABLISH

SIM Reporting

The storage system reports a service information message (SIM) to the host when it is necessary to
notify the user of a possible service requirement for the storage system. The SIMs are classified
according to severity for reporting and logging purposes:

1.

Service

2.

Moderate

3.

Serious

4.

Acute

The higher the number, the more important the message. The SVP reports all SIMs related to Version
1 and Version 2 operations and stores all SIMs for use by the HP service representative. The SIMs
reported to the zSeries and S/390 host are logged in the SYS1 LOGREC dataset of the host
operating system.

Each time a SIM is generated, the amber Message LED on the control panel (under the Ready and
Alarm LEDs) turns on as an additional alert for the user. The Remote Web Console computer also
displays the SIMs to provide additional notification to the user.

For further information on SIM reporting, contact your HP service representative or HP technical
support. See

“Calling HP Technical Support” (page 156)

.

“Typical 32–byte SIM Showing the Reference Code and SIM Type” (page 155)

shows a typical

32-byte SIM from the storage system.

Figure 94 Typical 32–byte SIM Showing the Reference Code and SIM Type

SIMs are displayed on the host console by the reference code (RC) and severity. The six-digit RC
(composed of bytes 22, 23, and 13) identifies the possible error and determines the severity. The
SIM type (byte 28) indicates the component that experienced the error.

“SIMs for Version 1 and Version 2” (page 156)

shows the DKC SIM (byte 28 = F1) related to

ShadowImage for Mainframe operations.

SIM Reporting

155

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