HP PSC 1610v All-in-One Printer - Manual (Page 104)

7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Macintosh computer
1.
Disconnect the HP All-in-One from your Macintosh.
2. Double-click the Applications: HP All-in-One Software folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect your HP All-in-One, and then restart
your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive.
6. Double-click the CD-ROM icon on the desktop, and then double-click HP All-in-
One installer.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
Operational troubleshooting
The HP PSC 1600 All-in-One series troubleshooting section in the HP Image Zone
Help contains troubleshooting tips for some of the most common issues associated
with your HP All-in-One.
To access the troubleshooting information from a Windows computer, go to the
HP Director, click Help, and then choose Troubleshooting and Support.
Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information from Macintosh OS X, click the HP Image
Zone icon in the Dock, select Help from the menu bar, choose HP Image Zone Help
from the Help menu, and then choose 1600 series Troubleshooting in the Help
Viewer.
If you have Internet access, you can get help from the HP website at
www.hp.com/
support .
The website also provides answers to frequently asked questions.
Paper troubleshooting
To help avoid paper jams, only use paper types that are recommended for your HP All-
in-One. For a list of recommended papers, see the onscreen HP Image Zone Help, or
go to
www.hp.com/support .
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the paper
tray. For more information, see
Avoid paper jams .
If paper does become jammed in your device, follow these instructions to clear the
paper jam.
User Guide 101
Troubleshooting
information