HP PSC 1610v All-in-One Printer User Manual

Page 97

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Note

If you remove and reinstall the same print cartridge, the HP All-in-

One will not prompt you to align the print cartridges. The HP All-in-One
remembers the alignment values for that print cartridge, so you do not
need to realign the print cartridges.

Solution

Align the print cartridges.

1.

Make sure you have letter or A4 unused plain white paper loaded in the
paper tray, and then press

OK

.

The HP All-in-One prints a print cartridge alignment sheet and aligns the print
cartridges. Recycle or discard the page.

2.

Press

OK

.

For more information on aligning the print cartridges, see

Align the print

cartridges

.

I received a message on the control panel display that the print cartridge
alignment failed

Cause

The incorrect type of paper is loaded in the paper tray.

Solution

If you have colored paper loaded in the paper tray when you align the

print cartridges, the alignment fails. Load unused plain white letter or A4 paper
into the paper tray, and then try the alignment again. For more information, see

Align the print cartridges

.

If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to

www.hp.com/support

. If prompted, choose your

country/region, and then click Contact HP for information on calling for technical
support.

Cause

Protective tape is covering the print cartridges.

Solution

Check each print cartridge. If the plastic tape is still covering the ink

nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch
the ink nozzles or the copper-colored contacts.

1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape

Chapter 13

94

HP PSC 1600 All-in-One series

Troubleshooting

information

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