HP XP Racks - Manual (Page 70)

Corrective action Description Status
The port of the external system is recognized.
See your device manufacturer's documentation An external system setting has changed. For
example, the path definition was deleted, or the External device
setting changed
to verify that the settings on the volumes in
question have not changed. external system itself was replaced by another
device.
Check the external volume capacity. Delete the
external volume, and then remap to it. The external volume capacity was reduced. LDEV size reduced
The path cannot be used to access the external
system. Check the status of the external system. The reply of the external system was NOTREADY.
Either the drive is spinning up or the system is
being formatted. Not ready
If you cannot restore the path, call the HP
Technical Support.
The external system port is recognized. Check
the external system settings. If you cannot
restore the path, call the HP Technical Support. The reply of the external system was
ILLEGALREQUEST. The command cannot be
executed to the external system. Data protection
may be set on the external system. Illegal request
The external system port is recognized. Check
external system settings and the physical The reply of the external system was
ABORTEDCOMMAND. An error may have
occurred on the external system side. Command aborted
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
The external system port is recognized. Check
whether the external system configuration The external system is in the BUSY status. Busy
causes excessive load on the system. If you
cannot restore the path, call the HP Technical
Support.
The external system port is recognized. Check
the setting and status of the external system. If The external system is in blocked status caused by
an abnormal reply (Response). You may not be Response error
you cannot restore the path, call the HP
Technical Support. able to access the system, or data protection may
be set.
Set the port attribute of the external system to
“target”. If you cannot restore the path, call
the HP Technical Support. The port attribute of the external system has been
changed to “initiator”. Initiator port
Reconnect the external volume or system.
When status is Normal, disconnect the volume The writing of data from cache memory to the
external volume failed. Destage Failed
or system. You may need to try this multiple
times. If the problem remains, call the HP
Technical Support.
The external system port is recognized. Check
external system settings and the physical The port attribute of the external system is
unknown. Unknown port
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
If you cannot restore the path after checking
the possible causes, call the HP Technical
Support. The external path has been removed or the
external system port cannot be found. Possible
causes are: Cannot detect port
•
The fibre cable is not properly connected.
•
The topology does not match between the
external and target ports.
•
Because security is set on the port, the external
system cannot be recognized from the local
system.
•
If the external system is connected through
switches, the switch setting may be incorrect.
Call the HP Technical Support. A program error occurred, or there is a logical
contradiction. Internal error
70 Troubleshooting