Thunder 9500v, Hus/ams/wms, Thunder 9500v hus/ams/wms – HP XP Racks User Manual

Page 74

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Thunder 9500V

Description and corrective actions

Path Status

External device setting
changed

LU path settings may have been changed by LUN Management. Either change the settings
back to the values used when the volume was mapped, or perform the Delete LU and then
Add LU operations using External Storage.

The volume’s access attribute may have been changed by Open SDEV Guard. If the volume
is protected by the access attribute, release the protection.

Illegal request or

If the volume is a pair volume, it may be protected because of the pair status. If this is the
case, change the pair status or delete the pair.

Response error

The volume’s access attribute may have been changed by Open SDEV Guard. If the volume
is protected by the access attribute, release the protection.

Cannot detect port

There is a problem with connection to the external storage system. The possible causes are:

- Fibre cable connection. Make sure the fibre cable is connected correctly.

- Fiber Channel port settings. The setting of the topology may not match between the external
port and the target port. Make sure that the Fibre Channel ports are set properly using LUN
Manager.

- Switch settings. If the external storage system is connected through switches, make sure
that the switch settings are correct.

The host group LUN security may have been enabled by LUN Management. If so, disable
it.

HUS/AMS/WMS

Description and corrective actions

Path Status

External device setting
changed

LU path settings may have been changed by LUN Manager. Either change the settings back
to the values used when the volume was mapped, or perform the Delete LU and then Add
LU operations using External Storage.

The volume’s access attribute may have been changed by Data Retention. If the volume is
protected by the access attribute, release the protection.

Illegal request or

If the volume is a pair volume, it may be protected because of the pair status. If this is the
case, change the pair status or delete the pair.

Response error

The volume’s access attribute may have been changed by Data Retention. If the volume is
protected by the access attribute, release the protection.

Cannot detect port

There is a problem with connection to the external storage system. The possible causes are:

- Fibre cable connection. Make sure the fibre cable is connected correctly.

- Fiber Channel port settings. The setting of the topology may not match between the external
port and the target port. Make sure that the Fibre Channel ports are set properly using LUN
Manager.

- Switch settings. If the external storage system is connected through switches, make sure
that the switch settings are correct.

The host group LUN security may have been enabled by LUN Manager. If so, disable it.

74

Troubleshooting

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