Svs200, Troubleshooting port and volume discovery problems, Troubleshooting port and – HP XP Racks User Manual

Page 75

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SVS200

Description and corrective actions

Path Status

External device setting
changed

LU path settings may have been changed by LUN Management. Either change the settings
back to the values used when the volume was mapped, or perform the Delete LU and then
Add LU operations using External Storage.

The volume’s access attribute may have been changed by LUN Security XP Extension. If the
volume is protected by the access attribute, release the protection.

Illegal request or

If the volume is a pair volume, it may be protected because of the pair status. If this is the
case, change the pair status or delete the pair.

Response error

The volume’s access attribute may have been changed by LUN Security XP Extension. If the
volume is protected by the access attribute, release the protection.

Cannot detect port

There is a problem with connection to the external storage system. The possible causes are:

- Fibre cable connection. Make sure the fibre cable is connected correctly.

- Fiber Channel port settings. The setting of the topology may not match between the external
port and the target port. Make sure that the Fibre Channel ports are set properly using LUN
Manager.

- Switch settings. If the external storage system is connected through switches, make sure
that the switch settings are correct.

LUN security may have been enabled by LUN Management. If so, disable it.

Troubleshooting port and volume discovery problems

The following table shows corrective actions you can take for port and volume discovery problems.

Corrective action

Problem

Connect the External port of the local system and the external system
port.

The port on the local storage system and port on
the external system are not connected.

Connect the cable to the correct port on the switch. Or change the
port status to the normal status.

The cable for the switch is not connected
correctly, or the switch’s port is blocked.

Make sure the zoning configuration is correct so that the External
port of the local system can communicate with the external system
port.

Zoning for the switch is not set appropriately.

Connect the external system to the External port of the local system.
If necessary, change the local system port to “External”.

The external system is not connected to the
External port on the local system.

Release the reserved state of the external volume.

External volume returned RESERVATION
CONFLICT.

Cancel the port security setting or change the security of the external
system so that the local system can access the port of the external
system.

Port security is set on the external system.

Configure an LU on the port.

No LU is configured on the external system port.

Perform one of the following:

External volume capacity is less than the
supported capacity for External Storage.

Increase the external volume’s capacity to be equal or larger than
the supported capacity.

Use a security function or delete the LU setting from the external
system port so that the local system cannot recognize a volume
with insufficient capacity.

Troubleshooting port and volume discovery problems

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