Clearing a media jam – HP DesignJet 500 User Manual

Page 99

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Media & Ink

Introduction

Front-Panel

Other

Index

Solutions

Solving

Problems

Image Quality

Problems

Ink Supply

Problems

Media Problems

Image Error

Other Problems

Getting Help

Printer

Options

Clearing a Media Jam

The “Switch Power Off” message is usually shown
when there is a media jam.

The printer must be cleared before the printer can
operate again. There are two types of media jam:



A jam that prevents the carriage from moving from
one side of the printer to the other. This is called
Printhead path jam. See

Check Printhead Path

procedure.



A jam that prevents the media from advancing into
the printer correctly. This is called a Media Path Jam. See

Check Media Path

.

Click on this

icon to run the animation sequence.

A

printable version

of the sequence is also available so that you can take the key illustrations

to the printer, if it is remote from your computer.

Continued.

Switch Power off

Check printhead path

Switch power off

Check media path

(x)

(x)

!

!

Internal error code

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