Tr oubleshoo ting tips – GE JGB870SEFSS User Manual

Page 27

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27

Troubleshooting tips ... Before you call for service

TR

OUBLESHOO

TING TIPS

Problem

Possible Cause

What To Do

Oven light does not
work

Light bulb is loose or defective.

Tighten or replace bulb.

Pad operating light is broken.

Call for service.

Oven will not
self-clean

The temperature is too high to set a
self-clean operation.

Allow the oven to cool and reset the controls.

Oven controls improperly set.

See the Cleaning the Oven section.

Excessive smoking
during clean cycle

Excessive soil or grease..

Press the Cancel/Off pad. Open the windows to rid
the room of smoke. Wait until the LOCKED light goes
off. Wipe up the excess soil and reset the clean cycle.

Excessive smoking
during broiling

Food too close to burner element.

Lower the rack position of the food.

Oven door will not
open after a clean
cycle

Oven too hot.

Allow the oven to cool below locking temperature.

Oven not clean after
a clean cycle

Oven controls improperly set.

See the Cleaning the Oven section.

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean
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again or for a longer period of time.

“DOOR ” flashes in
the display

The self-clean cycle has been selected
but the door is not closed.

Close the oven door.

LOCKED light is on
when you want to
cook

The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.

Press the Cancel/Off pad. Allow the oven to cool.

“F— and a number
or letter” flash in
the display

You have a function error code.

Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.

If the function code repeats.

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seconds and then reconnect power. If the function
error code repeats, call for service.

Display goes blank

A fuse in your home may be blown or the
circuit breaker tripped.

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The clock is turned off.

See the Special features section.

Oven is in Sabbath Mode.

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See the Special Features section.

Power outage,
clock flashes

Power outage or surge

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reset it by pressing the Cancel/Off pad, setting the
clock and resetting any cooking function.

“Burning” or “oily”
odor emitting from
the vent

This is normal in a new oven and will
disappear in time.

To speed the process, set a self-clean cycle for a
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section. This is temporary.

Strong odor

An odor from the oven insulation is
normal for the first few times the oven
is used.

This is temporary and will go away after several uses
or a self-clean cycle.

My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?

No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.

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see this tint or rainbow color.

“Shut Door” flashes
in the display

The oven door has been left open.

Close door and normal mode will resume.

Cooking mode
shuts off when
door left open

Door left open after “Shut Door”
flashed in display.

Close door and normal mode will resume.

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