Assistance – Campbell Scientific CM110, CM115, CM120 Tripod Installation User Manual

Page 4

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Assistance

Products may not be returned without prior authorization. The following

contact information is for US and international customers residing in countries

served by Campbell Scientific, Inc. directly. Affiliate companies handle

repairs for customers within their territories. Please visit

www.campbellsci.com

to determine which Campbell Scientific company serves

your country.

To obtain a Returned Materials Authorization (RMA), contact CAMPBELL

SCIENTIFIC, INC., phone (435) 227-9000. After an application engineer

determines the nature of the problem, an RMA number will be issued. Please

write this number clearly on the outside of the shipping container. Campbell

Scientific’s shipping address is:

CAMPBELL SCIENTIFIC, INC.

RMA#_____

815 West 1800 North

Logan, Utah 84321-1784

For all returns, the customer must fill out a “Statement of Product Cleanliness

and Decontamination” form and comply with the requirements specified in it.

The form is available from our web site at

www.campbellsci.com/repair

. A

completed form must be either emailed to

repair@campbellsci.com

or faxed to

(435) 227-9106. Campbell Scientific is unable to process any returns until we

receive this form. If the form is not received within three days of product

receipt or is incomplete, the product will be returned to the customer at the

customer’s expense. Campbell Scientific reserves the right to refuse service on

products that were exposed to contaminants that may cause health or safety

concerns for our employees.

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