Pro-Lite PL-XPSB4014 (shown) - Manual (Page 25)

18
HELP SECTION - TROUBLESHOOTING
I press RUN/STOP and the sign doesn't respond?
• Try using a fresh new set of batteries.
• Make sure the battery polarities are inserted in the correct direction.
• Stand 10’ from the sign and point to the top left hand corner of the sign.
My sign does not show the trivia questions.
• Make sure the TRIVIA is enabled by pressing the FUNCTION key while
your message is running.
• You can use the enclosed 30-Day TRIAL software to upload the TRIVIA to
the sign.
The sign keeps flashing, "CHECKING".
• Check the label on the power supply and see if the output is rated at
9VAC - 2.5 AMPS or higher.
I plugged the sign in but nothing comes ON?
• Unplug the power to the sign and plug it in again.
• Make sure the 9VAC plug is plugged into the sign firmly.
• Try using another wall outlet.
The sign does not keep memory.
• Program a short message and leave it running for at least 72 hours for the
built-in battery to fully charge.
• Power outages will cause the sign to dump its information. We suggest
using a Power Surge Protector to prevent your sign from losing its stored
information.
I forgot my PASSWORD. How do I get back in to erase it?
• Stand 4' from the display. Using the wireless programmer, point to the
top left hand corner of the display and press and hold the ESC key.
At the same time remove the power from the left hand side of the display.
• Now press and hold the ESC key again, and at the same time power up
the display.
* You may need to repeat these steps several times. Remember to go back to the SET
mode to delete or set a new password.
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