Troubleshooting, Display, settings and power supply – Nikon COOLPIX P500 User Manual
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Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
Display, Settings and Power Supply
Problem
Cause/Solution
A
The battery
inserted in the
camera cannot be
charged.
Confirm all connections.
The battery
cannot be
charged by
connecting the
camera to a
computer.
• Off is selected for Charge by computer in the setup
menu.
• When charging by connecting the camera to a computer,
battery charging stops when the camera is turned off.
• When charging by connecting the camera to a computer,
battery charging stops when the computer is suspended
(sleeping), and the camera may turn off.
• Depending upon computer specifications, settings, and
status, charging the battery inserted in the camera may
not be possible via computer connection.
–
Camera cannot be
turned on.
• Battery is exhausted.
• The camera cannot be turned on while connected to an
electrical outlet via the Charging AC Adapter.
Camera turns off
without warning.
• Battery is exhausted.
• Camera has turned off automatically to save power.
• The camera turns off if the Charging AC Adapter is
connected while the camera is on.
• The camera turns off if the USB cable connecting it to a
computer or printer is disconnected. Reconnect the USB
cable.
• Inside of the camera has become hot. Leave the camera
off until the inside of the camera has cooled, and then try
turning it on again.
• The camera and battery may not perform properly if they
are cold.
–
Monitor and
viewfinder are
blank.
• Camera is off.
• Battery is exhausted.
• Standby mode for saving power: Press the power switch,
shutter-release button or the
c button, or rotate the
mode dial.
• Monitor and viewfinder cannot be used simultaneously.
Press the
x button to alternate between displays.
• Camera and computer are connected via USB cable.
• Camera and TV are connected via A/V cable or HDMI
cable.
• Interval timer shooting in progress.