Sony DPP-FP97 - Manual (Page 65)

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Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the problem.
If the problem persists, consult your Sony dealer.
To confirm and evaluate error occurrence and improvement, Sony may check the data of the internal
memory within the minimum possible range. Please be assured that we do not copy or save the
content or data.
Power
Displaying images
Symptom Check Cause/Solutions
The 1 (on/
standby) button
cannot be turned
on. • Is the AC power cord
properly connected?
c Connect the AC power cord to an AC
outlet securely. ( .page 12)
Symptom Check Cause/Solutions
The LCD screen
displays no
images. • Is the memory card or an
external device properly
inserted?
c Insert a memory card or an external device
properly. ( .pages 16, 48, 49)
• Does the memory card, the
internal memory, and an
external device contain
images recorded with a
digital camera or other
device?
c Insert a memory card or an external device
that contains the recorded images. Check
to see that images are recorded in the
internal memory.
c Check the file formats that can be printed
with the printer. ( .page 82)
• Is the file format compatible
with the DCF?
c If an image is not compatible with the
DCF, it may not be printed with the
printer even if it is displayed on the PC
monitor.
No images appear
either on the LCD
screen or on the
TV monitor. • Is the TV input selector set
to the printer?
c Even if the TV input selector is set to the
printer, no images will be displayed when
an HDMI cable is connected.
c Switch the TV input selector to the
printer. Or disconnect the HDMI cable
and switch the display to the LCD screen.
Continued