Konica Minolta BIZHUB C360 - Manual (Page 211)

bizhub C360/C280/C220 9-9
9.2 Troubleshooting table 9
[Replenish paper.] The indicated tray has run out of
paper. Add paper. (p. 8-3)
[Toner (Y) is low. Replace when
indicated.] The toner for the indicated color
is about to run out. Prepare a spare Toner Car-
tridge for replacement following
the guidance contained in your
maintenance agreement.
[Replace toner cartridge (Y).] The toner is about to run out. Replace the Toner Cartridge
following the guidance contained
in your maintenance agreement.
[Toner is depleted. Replace the
toner cartridge following the
guidance (explanation). Press
the [Continue] button to contin-
ue the operations.] Toner is depleted. Replace the Toner Cartridge
following the guidance contained
in your maintenance agreement.
[No more staples. Replace the
staple cartridge, or cancel sta-
pling.] The staples have run out. Replace the Staple Cartridge.
[Misfeed detected. Remove pa-
per according to the instruc-
tions.] Since a paper jam occurred, the
machine is unable to make cop-
ies. Clear the jammed paper.
[Empty the hole-punch scrap
box. To continue the job, cancel
punching.] (1) The hole-punch scrap box is
full.
(2)The Punch Scrap Box is not
installed. Throw punch scraps away from
the Punch Scrap Box.
Install the Punch Scrap Box.
[Reset the following number of
originals.] After clearing a paper jam, it is
necessary to reload certain pag-
es of the original that have al-
ready been fed through the ADF. Load the indicated original pages
into the ADF.
[An internal error occurred.
Open and then close the front
door to remedy a problem. If the
trouble code appears again,
contact your Service Rep.] The machine malfunctioned and
is unable to make copies. Take a remedy according to the
message displayed in the
screen. If the problem is not re-
solved or released, inform your
service representative of the
malfunction code displayed in
the screen.
[An internal error occurred. Turn
the main switch OFF and ON. If
the trouble code appears again,
contact your Service Rep.]
[Malfunction detected. Please
call your Service Representa-
tive.] The machine malfunctioned and
is unable to make copies. Inform your service representa-
tive of the code displayed in the
screen.
[Clean the original glass on the
left with the glass cleaner. Con-
tinuing using the machine in this
condition may cause lines to ap-
pear in the output.] The Slit Scan Glass is dirty. Use the Slit Glass Cleaner to
clean it.
[Now Downloading Program
Data from the Firmware server.] (1) CS Remote Care was acti-
vated by your service represent-
ative.
(2) Internet ISW is being down-
loaded. Do not turn off the Sub Power
Switch while this message is
displayed.
After turning off the Sub Power
Switch, turn off the Main Power
Switch, and then contact your
service representative.
[Authentication information en-
tered is invalid, due to failed ac-
cess attempts. Contact your
administrator.] The authentication information
has become invalid since the au-
thentication attempts have failed
the specified number of times. Contact the administrator of the
machine.
[Due to failed access attempts,
the current administrator pass-
word is invalid.] The administrator password has
become invalid since the authen-
tication attempts have failed the
specified number of times. Turn the machine off, then on
again.
Turn off the Main Power Switch,
and then wait at least 10 sec-
onds before turning it on again.
Message Cause Remedy