9 troubleshooting, Problems that cannot be corrected by the user, Troubleshooting – Konica Minolta BIZHUB C360 User Manual
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bizhub C360/C280/C220
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9.1
When a problem is detected (call a service representative)
9
9
Troubleshooting
This chapter describes troubleshooting.
9.1
When a problem is detected (call a service representative)
If a problem is detected, perform the operation described in the message. If the problem is not resolved, per-
form the following operations, and then contact your service representative.
Normally, the phone number and fax number of your service representative appear in the center of the
screen.
If a defective part can be separated in order to be able to continue operations after a problem has been de-
tected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the prob-
lem has not been resolved, so contact your service representative immediately.
Problems that cannot be corrected by the user
1
Write down the malfunction code in the Service Call screen.
2
Turn off the Sub Power Switch.
3
Turn off the Main Power Switch.