Konica Minolta BIZHUB C360 - Manual (Page 210)

bizhub C360/C280/C220 9-8
9.2 Troubleshooting table 9
Main messages and their remedies
If any message other than those listed below appears, perform the operation described in the message.
Message Cause Remedy
[Originals left on original glass.] The original has been left on the
Original Glass. Remove the original from the
Original Glass.
[Paper of matching size is not
available. Select the paper size.] Paper of a suitable size is not
loaded in a paper tray. Either select paper of a different
size or load paper of a suitable
size.
[Load paper in the bypass tray.] Paper of a suitable size is not
loaded in the Bypass Tray. Load paper of the appropriate
size into the Bypass Tray.
[The original size cannot be de-
tected. Select the paper size.] (1) The original is not positioned
correctly.
(2) An original with a nonstandard
size or with a size too small to be
detected is loaded. (1) Position the original correctly.
(2) Select the correct paper size.
[The image will not fit in the se-
lected paper size. Position the
original in a different orienta-
tion.] The image does not fit in the pa-
per. Turn the original 90 and load it.
[Cannot be set with Auto Color.] Functions that cannot be used
together are selected. Make copies using only one of
the functions.
[The output tray has reached its
capacity. Remove paper from
the tray indicated by
.]
Copy cannot be performed be-
cause the paper loading capacity
of the output tray of the dis-
played Finisher FS-527, Finish-
er FS-529, or Job Separator
JS-505 has reached the maxi-
mum. Remove all paper from the indi-
cated tray.
[Enter a login user name and
password, and then touch
[Login] or press [Access].] User authentication settings
have been configured. Copies
cannot be made unless a user
name and correct password are
entered. Enter the correct user name and
password. (p. 4-8)
[Enter Account Name and pass-
word, and then touch [Login] or
press the [Access] key.] Account track settings have
been configured. Copies cannot
be made unless an account
name and correct password are
entered. Enter the correct account name
and password. (p. 4-8)
[Your account has reached its
maximum allowance.] The limit on the number of pages
that can be printed has been
reached. Contact the administrator of the
machine.
[The part indicated by is
open. Ensure that it is properly
closed.]
Since a machine door or cover is
open or an option is not installed
correctly, the machine is unable
to make copies. Make sure that all doors and
covers of this machine and op-
tions are closed securely.
[Set Drum Unit and shut all
doors.] The indicated Drum Unit is not
installed correctly. Reinstall each consumable and
replaceable part. Or contact your
service representative.
[Install toner cartridge (Y).] The indicated Toner Cartridge
is not installed correctly. Reinstall each consumable and
replaceable part. Or contact your
service representative.
[Set the toner cartridge, and
close all doors.] The indicated Toner Cartridge
is not installed correctly. Reinstall each consumable and
replaceable part. Or contact your
service representative.
[Install the waste toner box and
close all doors.] The Waste Toner Box is not in-
stalled correctly. Reinstall each consumable and
replaceable part. Or contact your
service representative.
[An invalid drum unit is installed.
Set the correct drum unit, and
shut all doors.] The correct Drum Unit is not set. Reinstall each consumable and
replaceable part. Or contact your
service representative.