Konica Minolta bizhub 42 - Manual (Page 85)

bizhub 42/36 8-5
8.2 Troubleshooting table 8
The original is not fed Is the ADF slightly open? Securely close the ADF.
Is the original one that does not
meet the specifications? Check that the original is one
that can be loaded into the ADF.
(p. 10-5)
Is the original correctly loaded? Position the original correctly.
(p. 3-3)
The Finisher FS-529 does not
operate Is any power being supplied to
the connector? Check that the cord is correctly
inserted into the connector.
The staple is incorrectly posi-
tioned by 90 Has the staple position been cor-
rectly specified? Specify the desired position for
stapling. (p. 5-11)
The pages that were fed out
were not uniformly loaded and
the staples are incorrectly posi-
tioned Is the paper curled? Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Is there a gap between the Lat-
eral Guide in the paper tray and
the sides of the paper? Slide the Lateral Guide in the
paper tray against the sides of
the paper so that there is no gap.
Is the paper type configured cor-
rectly? Configure the paper type of the
selected tray correctly.
Though the authentication unit
is connected with this machine
sing a USB cable, the status in-
dicator LED does not light in
green A malfunction of the USB port of
this machine is suspected. Turn off the Power Switch of this
machine, disconnect the USB
cable from this machine or au-
thentication unit, and then con-
nect it again. Wait at least 10
seconds, and then turn on the
Power Switch of this machine.
Though the authentication unit
is connected with the computer
using a USB cable, the status in-
dicator LED does not light in
green MA malfunction of the USB port
of your computer is suspected. Restart your computer.
Has the authentication unit driver
being installed correctly? Check that the driver is correctly
installed in your computer.
For details, refer to the [User's
Guide Administrator Operations].
When message [Failed to au-
thenticate.] appears in the ma-
chine that failed in login When [Card Authentication+
Password] is enabled
Did you enter the correct pass-
word? Check the password, and then
enter the correct one if not.
Scanning does not start Did you restart this machine after
connecting the authentication
unit to this machine? Turn off the Power Switch of this
machine, disconnect the USB
cable from this machine or au-
thentication unit, and then con-
nect it again. Wait at least 10
seconds, and then turn on the
Power Switch of this machine.
Connecting the authentication
unit to the computer starts the
hardware uninstall wizard Is the USB port to which the au-
thentication unit is connected the
same as the one used when in-
stalling the driver? If you connect the authentication
unit to a different USB port from
the one used when installing the
driver, the hardware uninstall
wizard may start. Use the same
USB port as the one used when
installing the driver.
For details, refer to the [User's
Guide Administrator Operations].
Description of problem Check points Remedy