Barracuda Networks VERSION SP4 - Manual (Page 155)

153 Barracuda NG Network Access Client - Administrator’s Guide
11.2.4 Communication Status
Whenever the Barracuda NG Access Monitor is working, a status message is displayed below the
message of the day group (figure 11–4). While the Barracuda NG Access Monitor is communicating it
is not possible to start a health evaluation. There are following communication states for the Barracuda
NG Access Monitor:
11.2.5 Connection Errors
If, for any reason, the Access Control Server can not be reached at the configured IP addresses for
health evaluation, a connection error will be shown as in figure 11–5. See 11.3.4 ICMP Connectivity
Checking, page 161 later on for more details on this specific connection error.
The connection error as in figure 11–6 occurs when the Barracuda NG Access Monitor has no Access
Control Server IP addresses configured.
There are some options to resolve this:
Table 11–2 Health Agent states
State Description
Initializing The Barracuda NG Access Monitor is initializing before entering operational state.
Termination The Barracuda NG Access Monitor service is shutting down and freeing all resources.
Pending communication, validating A health evaluation has been started, waiting for the result from the Access Control Server.
Pending communication,
downloading Files such as rule sets, patches and other, necessary to comply with the policy the client matched with are
being downloaded.
Waiting for user input The Barracuda NG Access Monitor requires user credentials for user specific authentication and health
evaluation. W0hen this message is shown a dialog is visible to enter the user credentials.
Fig. 11–4 Barracuda NG Access Monitor communicating with the Access Control Server