Answer, Hang up, Configuration 4.1 – 2N IVR Editor manual v1.0.2 User Manual

Page 18

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Configuration

4.1

14

Answer


Answer the call.
Insert this function at the beginning of the IVR tree to make a call be answered.

Change destination

Create a path to a new, existing or no destination.

Modify

Delay – set the call answering timeout.

Remove

Remove the Answer function.

Caution – IVR without Answer

You can use the IVR tree without the Answer function too but with the
Called and Calling menus only, where the call is routed according to the
called/calling number.

The voice message related to the Called/Calling menu is not played.

The voice message is played in the menu but not in the call, which results
in a call transfer delay (the call is not transferred until the menu voice
message has been played).

Do not set any voice message to eliminate the call transfer delay.

Hang Up


Use the Hang up function at the end of the IVR tree to terminate the call instead
of go on routing. No destination follows this function.

Rename

Rename the destination for better orientation in the IVR tree.

Remove

Remove the Hang up function.

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