Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1768-CNBR CompactLogix ControlNet Communication Module Installation Instructions User Manual
Page 36: New product satisfaction return
 
Publication
1768-IN006A-EN-P - September 2007
PN 953002-95
Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its 
products., you can find technical manuals, a 
knowledge base of FAQs, technical and application notes, sample code and links to 
software service packs, and a MySupport feature that you can customize to make the best 
use of these tools.
For an additional level of technical phone support for installation, configuration, and 
troubleshooting, we offer TechConnect Support programs. For more information, contact 
your local distributor or Rockwell Automation representative, or visit 
.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of 
installation, please review the information that's contained in this manual. You can also 
contact a special Customer Support number for initial help in getting your module up and 
running.
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational when shipped 
from the manufacturing facility. However, if your product is not functioning, it may need 
to be returned.
United States
1.440.646.3434 Monday – Friday, 8am – 5pm EST
Outside United States
Please contact your local Rockwell Automation representative for any 
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number 
(see phone number above to obtain one) to your distributor in order to 
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for return 
procedure.
Allen-Bradley, Rockwell Automation, RSLinx Classic, RSLinx Enterprise, RSNetWorx for ControlNet, RSNetWorx for 
DeviceNet, RSNetWorx for EtherNet/IP, CompactLogix, ControlLogix, ControlFlash, TechConnect, and Logix5000 
are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.