Rockwell automation support, Installation assistance, New product satisfaction return – Rockwell Automation 2099-K7KCB-1 Kinetix 7000 DC-DC Converter and Control Board Kits User Manual

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Publication 2099-IN002B-EN-P — October 2008

PN 351781-P02

Supersedes Publication 2099-IN002A-EN-P — February 2007

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of
these tools.

For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect
support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://s
upport.rockwellautomation.com.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual.
You can also contact a special Customer Support number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.

Allen-Bradley, CompactLogix, ControlLogix, Kinetix, Rockwell Automation, RSLogix 5000, SoftLogix, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3434

Monday – Friday, 8 a.m. – 5 p.m. EST

Outside United States

Please contact your local Rockwell Automation representative for any technical support issues.

United States

Contact your distributor. You must provide a Customer Support case number (see phone number
above to obtain one) to your distributor in order to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for the return procedure.

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